AI's Integrated Role in 2025: Establishing Trust, Adhering to Governance, and Reshaping Leadership in Security Operations
AI will become the driving force in the SOC, with human analysts playing a crucial but secondary role. Much like autonomous driving with human oversight, SOCs will increasingly rely on AI-driven processes, automating tasks such as vulnerability scanning and threat detection while reserving advanced analytics and response strategies for human experts. This AI-led evolution will
transform the SOC into an agile, efficient powerhouse equipped to handle today’s escalating threats.
This evolution does not suggest that AI analysts will replace human experts; rather, it highlights the vital partnership between the two. As the number of threats continues to escalate, the need for AI speed and accuracy will be critical in the enablement of decision-making by the human counterparts. This shift will enable human analysts to concentrate on high-IQ tasks that require advanced analytics and strategic thinking.
Because of this, it will be crucial for organizations to prioritize transparency and proactive communication about AI model mechanics. This includes being transparent about aspects such as data collection, training datasets and decision-making processes. By providing employees and customers alike with clear information and insights into how AI systems operate, organizations can build credibility and foster deeper relationships. CISOs should build an AI council to help govern guardrails on what an autonomous system is allowed to action, while encouraging a culture for AI across the organization.
One of the key challenges in establishing trust in AI lies in the volume of data used to make AI decisions. With petabytes of data informing AI conclusions, it becomes increasingly difficult for humans to manually verify the accuracy of AI recommendations. Unlike the traditional needle-in-a-haystack analogy, where finding the needle is the goal, AI decisions are based on a haystack of needles. Therefore, organizations are facing the imperative to develop models that can accurately track and explain the decision-making process of AI systems. This transparency in decisioning will be particularly important in sectors such as finance, where the use of AI-powered security could raise concerns about blocking legitimate financial transactions.
We can also expect further advancements in AI governance and regulations around the world. The European Union, building on the success of the General Data Protection Regulation (GDPR) and the AI Act, is likely to strengthen its digital sovereignty initiatives, tightening regulations around data privacy and implementing stricter rules for cross-border data transfers. Similarly, in the Middle East, increased digital transformation initiatives will likely prompt governments to establish more stringent cybersecurity laws focused on protecting critical infrastructure and expanding requirements for local data processing. Latin American countries, such as Brazil and Mexico, are also expected to enhance their national cybersecurity frameworks and engage in more collaboration on cross-border data flow agreements.